Mitel 5320 - Manual (Page 52)

Call Features
Page 38 Mitel ® 5320/5330/5340 IP Phone User Guide – Issue 3, September 2009
Ending a Conference and Placing all Parties on Hold
You can end a conference and place all conference parties on Individual Hold, allowing you to
toggle between the held parties and speak to one party at a time.
To end a conference and place all parties on Individual Hold:
Press the Conference button, and then press (Hold). CONFERENCE PARTIES
ON HOLD appears.
To toggle between the held callers:
Press (Hold) twice for internal parties or the applicable Call Key button for external
parties.
Using Record-A-Call
.
You can use Record-A-Call to record an ongoing call as a mailbox message. 1 You can then
retrieve the message from your voice mailbox. The Record-A-Call feature stays active after the
other party hangs up, so you can add to the recorded call with your own message.
To use Record-A-Call:
1. While on a call, press (Special), and then dial 385, or press the RECORD-A-CALL
menu button (5340 IP Phones only). REQUESTING RECORD-A-CALL appears.
2. Enter the voice mailbox number where you want the recording to be saved.
RECORD-A-CALL IN PROGRESS appears, and both you and the calling party hear a
confirmation tone (if enabled).
To stop Record-A-Call:
Do one of the following:
• Press (Special), and then dial 385.
• Press the CANCEL RECORDING menu button (5340 IP Phones only).
• Hang up.
Using Group Listen
You can use Group Listen to activate the speaker while you use the handset or headset to
continue speaking. This allows other people to hear the other party on the call while the other
party can only hear you (through the handset microphone). You cannot use Group Listen in
Handsfree Mode.
To use Group Listen:
While on a call, press (Special), and then dial 312. GROUP LISTEN ON appears, and
you hear a confirmation tone. The other party does not hear the confirmation tone. Dial
312 again to turn Group Listen off.
NOTE
This feature is not supported for peer-to-peer (P2P) calls. Contact your system
administrator for more information.
1. This feature may or may not be enabled for your system.
NOTE
Your system administrator can assign the Record-a-Call voice mailbox
destination. If so, you do not need to enter the voice mailbox number.