Problems and solutions – Magic Chef Garment Steamer User Manual
Page 11
 
11
REMOVING THE MINERAL BUILD-UP 
One common problem with steamer is mineral build-up caused by a high mineral 
in many municipal water suppliers. Mineral residue inside of the internal pipes 
and heater can cause intermittent steaming or, in some cases, no steaming at all. 
According to the water quality in different regions, it is advised to remove the 
mineral build-up after using 15-30 days. Please take a reference of the following 
procedures. 
 
The procedures below can be used to reduce mineral build-up. If you are unable 
to use de-mineralized or distilled water, it is recommended to follow these 
procedures on a monthly basis. 
1. Turn the unit off and unplug the power cord. 
2. Remove the hose and pole from the unit. 
3. Drain the water reservoir and empty water from the water tank. 
4. Mix a solution of 50% vinegar and 50% water. In most cases, 2 cups of this 
solution will be sufficient.
5. Slowly pour the water-vinegar solution into the hose connector. 
6. If standing the water-vinegar solution becomes visible in the water reservoir’s 
inlet hole, continue to pour to solution into the hose connector until the water 
reservoir is about half-full, near the top of hose. 
7. Allow standing for 40 minutes. 
8. Drain the solution out of the water reservoir by removing the drain plug and 
allowing the liquid to drain into a sink or tub.
9. Drain the solution out of the hose connector by tilting the unit over a sink or
tub and pouring the water out of the hose connector.
10. Pour clean water in the hose connector and water reservoir inlet and drain.
Repeat this step until the vinegar odor dissipates.
11. Reassemble the unit and operate normally. 
 
 
Problems and Solutions
PROBLEM REASON
SOLUTION
Steamer is not plugged 
in. 
Plug into electrical outlet.
The unit fails to 
steam. 
Two Indicating 
lamps do not 
illuminate. 
Household Circuit 
Breaker/Ground Fault 
Interrupter is tripped or 
Fuse is blown. 
Check the power outlet. If you 
need assistance, contact a 
qualified electrician. 
Mineral build-up in the 
unit. 
Follow the Removing 
Mineral Build-up. 
The unit fails to 
steam. 
Two Indicating 
lamps illuminate. 
The Water Tank is 
empty. 
Refill the Water Tank.