Your two year guarantee, Exclusions – Morphy Richards 73281 User Manual

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Morphy Richards products are intended for household use only.

Morphy Richards has a policy of continuous improvement in product quality and
design. The company therefore reserves the right to change the specification of
its models at any time.

The After Sales Division

Morphy Richards Ltd

Mexborough, South Yorkshire,

England, S64 8AJ

Helplines (office hours)

UK 0844 871 0949

Spare Parts 0844 873 0715

Republic of Ireland 1800 409 119

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YOUR TWO YEAR

GUARANTEE

It is important to retain the

retailer’s receipt as proof of

purchase. Staple your

receipt to this back cover

for future reference.

Please quote the following

information if the product

develops a fault. These

numbers can be found on

the base of the product.

Model no.

Serial no.

All Morphy Richards

products are individually

tested before leaving the

factory. In the unlikely event

of any appliance proving to

be faulty within 28 days of

purchase, it should be

returned to the place of

purchase for it to be

replaced.

If the fault develops after

28 days and within 24

months of original

purchase, you should

contact the helpline

number quoting model

number and serial number

on the product, or write to

Morphy Richards at the

address shown. You will be

asked to return the product

(in secure, adequate

packaging) along with a

copy of proof of purchase.

Subject to the exclusions

set out below (see

Exclusions), the faulty

appliance will then be

repaired or replaced and

dispatched usually within

seven working days of

receipt.

If, for any reason, this item

is replaced during the 2-

year guarantee period, the

guarantee on the new item

will be calculated from

original purchase date.

Therefore, it is vital to retain

your original receipt or

invoice to indicate the date

of initial purchase.

To qualify for the two-year

guarantee, the appliance

must have been used

according to the

manufacturer’s

instructions. For example,

the filters must have been

regularly cleaned as

instructed.

Morphy Richards shall not

be liable to replace or

repair the goods under the

terms of the Guarantee

where:

EXCLUSIONS

1

The fault has been caused

or is attributable to

accidental use, mis-use,

negligent use or used

contrary to the

manufacturer’s

recommendations or where

the fault has been caused

by power surges or

damage caused in transit.

2

The appliance has been

used on a voltage supply

other than that stamped on

the products.

3

Repairs have been

attempted by persons

other than our service staff

(or authorised dealer).

4

The appliance has been

used for hire purposes or

non-domestic use.

5

The appliance is second

hand.

6

Morphy Richards are not

liable to carry out any type

of servicing work under the

guarantee.

7

Consumables such as the

filters and belt are not

covered by the guarantee.

This guarantee does not

confer any rights other than

those expressly set out

above and does not cover

any claims for

consequential loss or

damage. This guarantee is

offered as an additional

benefit and does not affect

your statutory rights as a

consumer.

This guarantee is valid in

the UK and Ireland only.

For electrical products sold within the

European Community. At the end of the

electrical products useful life it should

not be disposed of with household

waste.

Please recycle where facilities exist.

Check with your Local Authority or

retailer for recycling advice in your

country.

73281 rev1 13/3/08 16:22 Page 8

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