Warranty information, Contact information – M-AUDIO USB User Manual
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Warranty Information
M-AUDIO warrants this product, under normal use, to be free of defects in materials and workmanship
for a period of One (1) Year from date of purchase, so long as: the product is owned by the original
purchaser, with proof of purchase from an authorized M-AUDIO dealer and, the product has been
registered to the original purchaser, the purchaser having returned to M-AUDIO the completed product
warranty card. This warranty explicitly excludes power supplies and included cables which may become
defective as a result of normal wear and tear.
In the event that M-AUDIO receives, from an original purchaser and within the warranty coverage period,
written notice of defects in materials or workmanship, M-AUDIO will either replace the product, repair
the product, or refund the purchase price at its option. In the event repair is required, shipment to and
from M-AUDIO and possible nominal handling charges shall be born by the purchaser. In the event that
repair is required, a Return Authorization number must be obtained from M-AUDIO.After this number is
obtained, the unit should be shipped back to M-AUDIO in a protective package with a description of the
problem and the Return Authorization clearly written on the package.
In the event that M-AUDIO determines that the product requires repair because of user misuse or regular
wear, it will assess a fair repair or replacement fee.The customer will have the option to pay this fee and
have the unit repaired and returned, or not pay this fee and have the unit returned un-repaired.
The remedy for breach of this limited warranty shall not include any other damages. M-AUDIO will not
be liable for consequential, special, indirect, or similar damages or claims including loss of profit or any
other commercial damage, even if its agents have been advised of the possibility of such damages, and in
no event will M-AUDIO's liability for any damages to the purchaser or any other person exceed the price
paid for the product, regardless of any form of the claim. M-AUDIO specifically disclaims all other
warranties, expressed or implied. Specifically, M-AUDIO makes no warranty that the product is fit for any
particular purpose.This warranty shall be construed, interpreted, and governed by the laws of the state of
California. If any provision of this warranty is found void, invalid or unenforceable, it will not affect the
validity of the balance of the warranty, which shall remain valid and enforceable according to its terms. In
the event any remedy hereunder is determined to have failed of its essential purpose, all limitations of
liability and exclusion.
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Contact Information
For additional help, contact Midiman/M-Audio Technical Support by telephone (626-445-
8495, 9-5 PST M-F), by fax (626-445-7564) or by e-mail ([email protected]).
M-AUDIO U.S.
M-AUDIO U.K.
45 E. Saint Joseph St.
Unit 5, Saracen Industrial Estate
Arcadia, CA 91006-2861
Mark Rd.
U.S.A.
Hemel Hempstead, Herts HP2 7BJ
England
Sales Information:
626-445-2842
Sales Information:
44 (0) 144 241 6590
Sales Information (email):
Sales Information (email):
Tech Support:
626-445-8495
Technical Support:
44 (0) 871 717 7102
Tech Support (email):
Tech Support (email): [email protected]
Fax:
626-445-7564
Fax:
44 (0) 144 224 6832
Internet Home Page:
http://www.m-audio.com
Internet Home Page: http://www.maudio.co.uk
M-AUDIO Canada
M-AUDIO France
1400 St-Jean Baptiste Ave., #150
Unit 5, Saracen Industrial Estate
Quebec City, QC G2E 5B7
Mark Rd.
Canada
Hemel Hempstead, Herts HP2 7BJ
England
Tel:
418-872-0444
Sales Information: 0810 001 105
Fax:
418-872-0034
Sales Information (email): [email protected]
Email:
Technical Support:
0820 00 731
Internet Home Page:
http://www.m-audio.ca
Tech Support (email):
Fax: 44 (0) 144 224 6832
Internet Home Page: http://www.maudio.co.uk
M-AUDIO Deutschland (Germany)
M-AUDIO Japan
Kuhallmand 34
Annex Buliding 6F
D-74613 Ohringen
2-18-10 Marunouchi
Germany
Naka-Ku, Nagoya 460-0002
Japan
Sales Information:
49 7941 98 7000
Tel:
81 52 218 3375
Sales Information (email):
Fax:
81 52 218 0875
Technical Support:
49 7941 98 70030
Technical Support: 0820 00 731
Technical Support (email):
Email:
Fax:
07941 98 70070
Internet Home Page:
http://www.m-audio.co.jp
Internet Home Page:
http://www.m-audio.de
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