Questions & answers – Siemens A50 User Manual
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8/13/02
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A50 Stingray, en, A31008-H5110-A1-1-7619
Questions & Answers
Question
Possible causes
Possible solution
Message cannot be 
sent.
Service provider does not support this 
service.
Check with your Service Provider.
Phone number of the service centre is 
not set or is wrong.
Set service centre (p. 34).
SIM card contract does not support this 
service.
Contact your Service Provider.
Service centre overloaded.
Repeat message.
Addressee does not have a compatible 
phone.
Check.
PIN error/
PIN 2 error.
Three wrong entries.
Enter the PUK (MASTER PIN) provided with 
the SIM card according to the instructions. 
If the PUK (MASTER PIN) has been lost, 
contact your service provider.
Phone code error.
Three wrong entries.
Contact Siemens Service (p. 67).
Service provider code 
error.
No authorisation for this service.
Contact your Service Provider.
Too few/too many 
menu entries.
Functions may have been added or re-
moved by the service provider via the 
SIM card.
Check with your Service Provider.
Damage
Severe shock.
Remove battery and SIM and insert them again. Do not dismantle the phone.
Phone became wet.
Remove battery and SIM card. Dry immediately with cloth, do not heat. 
Dry connector contacts thoroughly. Stand unit upright in an air current. 
Do not dismantle the phone.
Reset settings to the factory default:
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