ioSafe R4 - Manual (Page 103)

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 103
Fire Damage:
Moderate –Deformation of plastic parts due to heat. Minor areas of discoloration or paint damage.
Doors easy to remove.
Extreme – Extensive paint damage, plastic parts are completely melted or gone, structural
components appear visibly warped or compromised. Doors are difficult to remove.
Water/moisture exposure:
Moderate – Exposure to moisture or liquid for a short period of time due to splash, spray or flood.
The R4 has minimal moisture present and no corrosion on the connectors. No moisture
present on inside of unit.
Extreme – R4 has been exposed to extended moisture due to submersion or splash/spray without
prompt recovery procedures being followed. Corrosion or other contaminates may be
present. Moisture is present on inside of unit.
Physical Damage:
Moderate – The R4 may have experienced a low impact event. The exterior of the enclosure may
have some minor dents or scratches. The doors are easily removable. The electronic core and
hard drives are in visibly pristine condition.
Extreme – The R4 has experienced a high impact event. The outside enclosure is visibly damaged,
the sides are no longer square, the doors do not readily come off, the electronic core or hard
drives show evidence of damage.
3) If there is evidence of damage to the R4 in step 2, evaluate the extent of damage. If the
damage is extreme, proceed no further and contact ioSafe to arrange the next steps of the
recovery effort. If the damage is moderate with evidence of exposure to fire, moisture, or
physical damage then remove all hard drives. BE CAREFUL TO NOTE THEIR
POSITION. Inspect all surfaces and connectors of each drive.
4) Clean the hard drive connectors with Isopropyl Alcohol (P/N: 500-10511-00).
5) Inspect the connectors again for dirt, damage, or moisture. Repeat if required.
6) Install the hard drives in the recovery core (P/N: 700-10371-00). Make sure that the hard
drives are installed in the same positions as in the original core.
7) Connect the jumper cable (P/N: 455-10372-00) to both DB-15 connectors on the rear the
recovery core (opposite side from the drive bays).
8) Connect the CAT 6 network cable (P/N: 455-10512-00) to either of the network cable
connectors on the recovery core. Connect the other end of the CAT 6 network cable into an
available network.
9) Install the spare R4 fan assembly (P/N: 300-10337-00) into the recovery core. Firmly slide the
fan assembly into the fan bay until seated.