IBM TM7 - Manual (Page 4)

Software Adjustments (Models TI5 and TG5 Only) . . . . . . . . . . . . 27
Using the 4690 Operating System . . . . . . . . . . . . . . . . . 27
Using IBM Point-of-Sale Device Diagnostics . . . . . . . . . . . . . 28
Using Reference/Service Diskettes (RS-485 or RS-232 Only) . . . . . . . 28
4610 DBCS Installation Utility Diskette . . . . . . . . . . . . . . . . 31
DBCS Code Page Download . . . . . . . . . . . . . . . . . . . . 31
4610 DBCS Installation Utility Diskette Code Page Download . . . . . . . 31
DBCS Code Page Download – POSS for Windows (RS-485 and USB only)
33
DBCS User-Defined Character Download . . . . . . . . . . . . . . . 35
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . 36
4610 DBCS Installation Utility Diskette for Updating SureMark Firmware . . . 36
Using POSS For Windows for Updating SureMark Firmware (RS-485 and
USB Only). . . . . . . . . . . . . . . . . . . . . . . . . 37
Using 4690 OS 4610 Utility to Update SureMark Firmware . . . . . . . . 38
Updating 4610 Firmware Using RS-232 Attachment Cable . . . . . . . . 38
Limitation on Updating Firmware . . . . . . . . . . . . . . . . . 39
Emulating the IBM Model 3 or Model 4 Printers . . . . . . . . . . . . . 39
Enabling Emulation Using 4610 DBCS Installation Utility Diskette . . . . . 39
Enabling Emulation Using 4690 On-Line Terminal Diagnostics
. . . . . . 40
Limitations for Emulation . . . . . . . . . . . . . . . . . . . . 40
Printing Saved Data . . . . . . . . . . . . . . . . . . . . . . 41
Emulating an Epson Single-Station Printer (Single-Station SureMark Only) . . . 41
Enabling Epson Emulation. . . . . . . . . . . . . . . . . . . . 42
Limitations for Epson Emulation. . . . . . . . . . . . . . . . . . 42
Changing the Printer Mode between DBCS and SBCS . . . . . . . . . . 42
Proportional Font Conversion Utility . . . . . . . . . . . . . . . . . 43
Resources on the Internet . . . . . . . . . . . . . . . . . . . . . 43
Part 2. Models TI5 and TG5. . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 4. Operation (Models TI5 and TG5) . . . . . . . . . . . . . 47
Operating Controls and Indicators . . . . . . . . . . . . . . . . . . 47
Ribbon Loading
. . . . . . . . . . . . . . . . . . . . . . . . 49
Paper Loading . . . . . . . . . . . . . . . . . . . . . . . . . 51
Thermal Printhead Cleaning . . . . . . . . . . . . . . . . . . . . 53
Chapter 5. Testing and Problem Analysis – Models TI5 and TG5 . . . . . 55
Testing the Printer. . . . . . . . . . . . . . . . . . . . . . . . 55
Offline Tests . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Customer Receipt Test . . . . . . . . . . . . . . . . . . . . . 56
Document Insert Test
. . . . . . . . . . . . . . . . . . . . . 56
Resetting the Printer - Offline . . . . . . . . . . . . . . . . . . 59
Problem Determination . . . . . . . . . . . . . . . . . . . . . 59
Part 3. Models TF7 and TM7 . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 6. Operation (Models TF7 and TM7) . . . . . . . . . . . . . 63
Operating Controls and Indicators . . . . . . . . . . . . . . . . . . 63
Paper Loading . . . . . . . . . . . . . . . . . . . . . . . . . 63
Thermal Printhead Cleaning . . . . . . . . . . . . . . . . . . . . 66
Chapter 7. Testing and Problem Analysis – Models TF7 and TM7 . . . . . 67
Testing the Printer. . . . . . . . . . . . . . . . . . . . . . . . 67
Offline Test . . . . . . . . . . . . . . . . . . . . . . . . . . 68
RS-232 Hex Dump
. . . . . . . . . . . . . . . . . . . . . . . 69
updated March 18, 2002
iv SureMark DBCS User’s Guide
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