Problems on startup, Problems on start–up – Intermec NORAND 6642 User Manual

Page 69

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SECTION 6

Troubleshooting

6-2 PEN*KEY

R

6642 Pen Computer User’s Guide

Problems on Start–up

Why doesn't the power switch function?

"

Confirm that the power cord is connected properly.

"

Connect another electrical device to the power outlet

in order to confirm that power is live from the outlet.

"

Check that the batteries are not fully discharged; conĆ

nect the pen computer to an electrical outlet.

Why doesn't Windows start?

"

Check to see if the external floppy disk drive/port exĆ

pander contains a non-system disk. Remove the

floppy disk from the drive and press any key.

"

If booting from an external floppy disk drive, check to

make sure the floppy disk is fully inserted into the

drive.

"

Check to make sure the floppy is setup as the first

boot device in the setup menu.

"

Confirm that the system files have not been deleted

from the hard disk.

"

Depending on the state that the pen computer is in,

the power button might not function. In that case, use

the RESET switch on the bottom of the pen computer

to turn off the power.

Why do I get a non-system disk or disk error message?

"

There may be a non-bootable disk in the external

floppy disk drive/port expander (either a defective disk

or one without an operating system). Remove the disk.

"

If the message appears when you try to boot from the

hard drive, insert a bootable disk into the external

floppy disk drive/port expander and check the status

of your hard disk drive.

"

Check whether the items Diskette A: or Hard Disk

Type: are set up correctly in the Main section of the

setup utility.

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