Intel WalkAbout Computer - Manual (Page 24)

Chapter 4 – FAQs
WalkAbout Computers HAMMERHEAD RT User’s Guide – V030105 47
• A non-metallic bristle brush can be used to sweep out any dust or
foreign particles
How do I clean the glass on the face of the unit?
• On pen machines, a non-abrasive glass cleaner can be used to
wash the display glass.
• On touch screen machines, a plastic cleaner such as ‘Plexus’ can be
used to clean the display.
What do I do when the pen gets out of alignment?
• When using Windows XP Tablet PC Edition, the pen should be
recalibrated any time you change Screen Orientations or sitting
positions. Go to Start, Control Panel, Tablet and Pen Settings. Tap
the Settings tab.
Under Calibration, tap the name of the screen
orientation for which you would like to calibrate your tablet screen.
Tap Calibrate. Follow the on-screen instructions for calibrating the
screen. You must calibrate the screen for each screen orientation
separately.
• If you are using MS Pen services: In the Windows Control Panel is
an applet labeled Hand writer Settings (pen settings on some
machines), which has the pen alignment utility. You may have to
attempt alignment more than once to get the desired result.
• If you are using Pen with Calligrapher: From the Windows desktop,
navigate through the Start Menu to the Program group named “Fine
Point” (“Mutoh pen system driver” on some units). In this group, click
on the icon for “Recalibrate” and follow the onscreen instructions.
What if the pen still will not align?
• Check that the user has not altered the Windows Display settings to
a screen resolution other than factory default. If so, adjust the
setting to factory default, reboot the unit and attempt pen alignment.
• See supporting documentation for instructions on reinstalling the pen
services software. This will typically cure problems with damaged
support files that impact the pen function.
Chapter 4 – FAQs
WalkAbout Computers HAMMERHEAD RT User’s Guide – V030105 48
What can I do when the “Start” button disappears?
• In pen computing, it is not uncommon for the user to inadvertently
resize the task bar so that it is not visible on the screen.
• First, attempt to recover the start button and task bar by moving
around the edges of the display to see if you will get a double arrow.
If you get a double arrow, simply drag the task bar to the size you
need.
• If not, follow these directions (note: you will need a keyboard to
perform this function. Do not attempt to use the pen during this
process.
1. Press the <CTRL>, <ESC> keys in combination to display the
“Start” menu.
2. Press the <ESC> button and the menu will disappear. You have
now placed the focus on the “Start” button.
3. Press <ALT>, <SPACEBAR> keys in combination to display a
context menu.
4. Use the cursor keys to navigate in the context menu and
highlight “Size”.
5. Press <ENTER> and the pointer will move to the middle of the
taskbar along the edge of the display and become a two-way
arrow.
6. Using the cursor key, size the task bar to your preference.
7. Press the <ENTER> key to set the task bar size.
• To avoid this problem in the future, try sizing the task bar to be larger
than the default. This can be done at your discretion. Windows XP
also gives you the option of locking the task bar so this will not
happen. WalkAbout highly recommends locking your taskbar if you
are using Windows XP. To lock your taskbar:
1. Right click on the taskbar.
2. Select the properties tab.
3. Under task bar tab menu, check “lock the taskbar.”