IOGear HomePlug to Ethernet Bridge GHPB42 - Manual (Page 21)

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Powerline Confi guration Utility
Note: If a Unit shows MAC Address of all 0’s, this
unit might not have a solid connection, or might
not connect at all. If this is the case please contact
technical support
Note: If there are units in your home, that you do not
see in this Network scan, try to unplug all devices,
and plug them back in (Only do this with the Units
that you do not view in the network screen, you
don’t have to do this with all units. If the problem
persists, try to move the unit closer to this current
unit (adjacent plugs on the same wall socket is most
preferable). If the problem still persists and that
unit is still not shown on the network, then the unit
might be defective please contact technical support.
Otherwise if you view the unit working, distance
might be the only issue.