ICON Enterprises EMPLOYEE TIME CLOCK SB-100 - Manual (Page 14)

Appendix
Testing Your Printer or PC Interface
Before you print reports, please use the following steps to
test communication between your Time Clock and printer
or between the Time Clock and PC. This should be done
after there are a few punches entered in the Time Clock.
Most dot matrix and laser printers, and also a small set of
inkjet printers, can be used to print reports. If your
printer's user guide states that it REQUIRES the use of a
Windows Based PC, then it is not compatible with the
SB-100. If you are unsure if your printer fits these
specifications, you may print reports through your PC by
installing the included PC Reporter software.
To test reports using a compatible printer:
1) With your printer turned off, use a parallel printer
cable (usually provided with your printer) to connect
your printer to the broad 25-pin connector on the
bottom left side of the Time Clock case.
2) Turn the printer on.
3) Enter Supervisor Mode in the Time Clock by
pressing in the bottom right-hand corner, and then
enter your supervisor code. The screen should read
“Supervisor Mode”
4) Type “31” and press ENTER twice to begin
printing timecards.
Troubleshooting
The Time Clock will try three times to communicate with
your printer. After each unsuccessful try it will display
“Printer Error” on the screen and ask you to “Press any
key to continue.” After each key press it will try to print
again. If unsuccessful after three tries, the TimeCalculator
will return to ENTER ID NUMBER mode. If this occurs
during your printer test, check that your printer has
paper, is turned on, and that the cable is connected to the
Time Clock and to the printer.
If the Time Clock displays “REPORT COMPLETE,” but no
report is generated on your printer, you may have a faulty
printer, or a Windows PC Only printer. Change your
printer type, as instructed in the previous Time Clock
Setup (Quick Pick 52), and try again; or use the included
PC Reporter software to print reports from your PC.
TIPS
• Run Exception Reports weekly. Staying on top of
your missed punches day by day will make generating
payroll easy.
• Occasionally print a Personnel Report and save it in a
secure place. This provides you with a handy reference
of employees and pay rates.
• Do not print out your timecards until a new pay period
has started. Then print your timecards by “Last Pay” to
get your payroll reports (Quick Pick #33).
For technical support and for more information on this
product, please visit www.icontime.com.
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