IOGear GUWAVKIT User Manual
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7. I successfully installed everything and I can see video and hear audio from my TV, but the signal is bad
and I can not get smooth video and audio quality. What can I do to get a better signal?
First of all, please make sure the distance between the Wireless USB Transmitter and Wireless Video
and Audio Receivers is within 30 feet. Wireless USB technology is a in-room solution and it does not
work beyond 30 feet of range.
Second, please make sure the antenna of your Wireless USB Transmitter keeps a clearance of
minimum 3” off the desktop surface and have a good line-of-sight with the Wireless Video and Audio
Receivers. Due to different home and office setup and unknown interference, we recommend using the
included USB extension cable to connect with the Wireless USB Transmitter and find a suitable position
for good signal.
You can also try to unplug and plug the Wireless USB Transmitter back into your computer to reset the
connection. You should see the icon in the Wireless USB Manager becomes grayed out then color
again. Now try to restart the application that you were using and check if the signal quality improves.