IBM 755 User Manual

Page 31

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IBM United States Hardware Announcement

110-008

IBM is a registered trademark of International Business Machines Corporation

31

If IBM has a Technical Service Agreement with the manufacturer of the failing part,

or if the failing part is an accommodations part (a part with an IBM FRU label), IBM

may also source and replace the failing part at no additional charge. For all other

non-IBM parts, customers are responsible for sourcing the parts. Installation labor is

provided at no additional charge, if the machine is covered under a warranty service

upgrade or a maintenance service.

Warranty service upgrades

Usage plan machine
No

IBM hourly service rate classification
Two

When a type of service involves the exchange of a machine part, the replacement

may not be new, but will be in good working order.

Field-installable features
Yes

Model conversions
No

Machine installation
Customer setup. Customers are responsible for installation according to the

instructions IBM provides with the machine.

Graduated program license charges apply
Yes. The applicable processor tier is Small.

Licensed machine code
IBM Machine Code is licensed for use by a customer on the IBM machine for

which it was provided by IBM under the terms and conditions of the IBM License

Agreement for Machine Code, to enable the machine to function in accordance with

its specifications, and only for the capacity authorized by IBM and acquired by the

customer. You can obtain the agreement by contacting your IBM representative or

visiting

http://www-1.ibm.com/servers/support/machine_warranties/ machine_code.html

Machine using LMC Type Model -xxx

IBM may release changes to the Machine Code. IBM plans to make the Machine

Code changes available for download from the IBM pSeries® technical support Web

site

http://www14.software.ibm.com/webapp/set2/firmware

If the machine does not function as warranted and your problem can be resolved

through your application of downloadable machine code, you are responsible for

downloading and installing these designated machine code changes as IBM specifies.

If you would prefer, you may request IBM to install downloadable Machine Code

changes; however, you may be charged for that service.

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