Interphase Tech RAS Communications Controller 5536 - Manual (Page 150)

Problems and Possible Solutions
130 Interphase Corporation
Remote station
failed to connect
to the RAS Server
when SecurID
support is active
(continued) Other possible events in the Windows NT Event Log
are:
•
User xxx failed in authentication (NEW PIN
REQUIRED)
: The ACE/Server is expecting the remote
client to dynamically set up a new PIN value. This
feature cannot be supplied on digital connections.
You can avoid this situation by changing the token
characteristics on the ACE/Server: the user cannot
supply a new PIN.
•
User xxx failed in authentication (code y)
: The
authentication request to the ACE/Server failed
with the y code. It is an unusual error. Contact
Interphase Technical Support.
Problem Possible Solution(s)