IBM NETCOOL 4.3-W - Manual (Page 254)

Chapter 7: Collection Formulas
232 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Cluster Percentage of Normal Call Clearing (percent)
Type
CME
Description
The ratio between calls that have a normal termination code and the total number of calls. This metric is the
opposite of the
Percentage of Drop Calls
.
Syntax
^(100*((ClusterTotalCalls - ClusterDropCalls)/ClusterTotalCalls))
Formula Input
Input: ClusterDropCalls
Source: ClusterDropCall (Formula)
Input: ClusterTotalCalls
Source: ClusterTotalCall (Formula)
Generic Database Alias
None.
Formula Editor Path
AP > Specific > CME > VOIP > Cisco