IBM NETCOOL 4.3-W - Manual (Page 62)

Chapter 2: Supported Reports
40 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Cluster Quality Group
Description
Group summary chart showing cluster quality based on information collected through Call Detail Records (call
signaling) and Call Maintenance Records.
Reporter Set
Cluster
Tables and Charts
Tables: Group Summary Table (1 of 2 implemented)
Charts: Resource Distribution Chart (2 of 2 implemented)
Metrics Used in Report
Cluster Percentage of Drop Calls (percent)
Cluster Percentage of Packet Lost (percent)
Cluster Percentage of Successful Calls (percent)
ClusterJitter
ClusterLatency
ClusterMOS
MLQK
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters
Drills Down To
Cluster Quality Resource
Drilled Down From
None.