Document Outline

• Contents
• Figures
• Tables
• About this book
  • Who should read this book
  • Frequently used terms
  • Publications
    • NAS 200 product library
    • Hardcopy publications shipped with the NAS 200
    • Related publications
  • Web sites
• Chapter 1. Introduction
  • Roadmap for setting up and configuring the NAS 200
• Chapter 2. Configuration and administration tools
  • Using a keyboard, monitor, and mouse for setup and configuration
  • Terminal Services and the IBM NAS Administration Console
    • Connecting to the desktop through Terminal Services
    • IBM NAS Administration console
    • Determining who is using the network-attached storage
  • IBM Advanced Appliance Configuration Utility
    • IAACU Agent
    • IAACU Console
      • Discovering NAS 200 Appliances
      • Using Families and Groups in the Tree View
  • Universal Manageability Services
    • System requirements
    • Starting UM Services
      • Launching UM Services from the configuration utility
  • Windows 2000 for Network Attached Storage
  • Telnet Server support
  • SNMP support
• Chapter 3. Getting started
  • Methods for setting up your NAS 200
    • Installing the IBM Advanced Appliance Configuration Utility
    • Accessing Universal Management Services
  • Initial setup and configuration
    • Maintenance (Date and Time)
    • Network Setup
    • Enabling National Language Support (NLS)
• Chapter 4. Storage configuration
  • ServeRAID configuration
    • RAID technology
    • Updating the ServeRAID BIOS, firmware, and device drivers
    • Functionality not needed and not supported in the NAS 200
    • Solving ServeRAID problems
  • Initial storage configuration of the NAS 200
  • Creating arrays and logical drives
    • Format the logical drives
• Chapter 5. Completing setup
  • Defining Windows users and groups
    • Defining local Windows users and groups
    • Giving storage access to Windows domain users and groups
  • Defining UNIX users and groups
    • Using a local UNIX name space
    • Using the UNIX name space on an NIS domain
  • Creating shares
• Chapter 6. Additional administrative functions
  • NAS Backup Assistant
    • Restoring using the NT Backup panel
  • Persistent Images
    • Global Settings
    • Volume Settings
    • Persistent Images
    • Schedules
    • Restore Persistent Images
    • Disaster Recovery
      • Backing up the system drive
      • Creating a recovery disk
      • Static IP addressing
      • If you have multiple 10/100 Ethernet adapters
      • Restoring the system drive
    • Granting user access to persistent image files
    • PSM notes
  • Ethernet adapter teaming
    • Intel Ethernet adapter teaming
    • Alacritech Ethernet adapter teaming
• Chapter 7. Troubleshooting
  • Engine troubleshooting and diagnostics
    • Engine diagnostic tools overview
    • Identifying problems using LEDs
      • Power-supply LEDs
      • Light-path diagnostics
      • Diagnostics panel
      • Light-path diagnostics
    • Engine troubleshooting charts
    • Power problems
    • Recovering BIOS
    • Replacing the battery
  • Adapter troubleshooting and diagnostics
    • Integrated Ethernet adapter
      • Network connection problems
      • Integrated Ethernet adapter troubleshooting chart
      • Troubleshooting the 10/100 PCI Ethernet adapter
      • Testing the Ethernet adapters with Intel PROSet II
    • Gigabit Ethernet SX adapter
    • Troubleshooting the Intel PRO 1000 XT Server adapter
      • Indicator lights
    • Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter
      • Testing the Quad-Port 10/100 Ethernet adapter
    • Troubleshooting the ServeRAID-4Lx and 4H
      • POST (ISPR) error procedures
      • ServeRAID-4x problems and actions
      • Testing the ServeRAID 4x adapter
    • Troubleshooting the Integrated System Management Processor
    • Troubleshooting the Remote Supervisor Adapter
    • Testing SCSI Adapters
• Chapter 8. Using the Recovery and Supplementary CDs
  • Using the Recovery Enablement Diskette and Recovery CD Set
  • Using the Supplementary CD
• Appendix A. Notices
  • Trademarks
• Appendix B. Getting help, service, and information
  • Service support
  • Before you call for service
  • Getting customer support and service
    • Getting help online: www.ibm.com/storage/support/nas
    • Getting help by telephone
• Appendix C. Engine POST messages
  • Power-on self-test (POST)
    • POST beep code descriptions
    • POST beep codes
    • POST error messages
    • Event/error logs
  • POST diagnostic programs
    • Text messages
    • Starting the diagnostic programs
    • Viewing the test log
    • Diagnostic error message tables
• IBM Glossary of Storage Networking Terms
• Index