Trouble shooting – iHome iH16 User Manual

Page 12

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9

Trouble Shooting

Unit doesn’t
respond
(no power)

iPod does not
dock properly

iPod does not
respond to the
unit

iPod doesn’t
charge up

Sound is distorted

AC adaptor isn’t plugged to a wall
outlet or the connector is not
plugged into the power supply jack
on the back of the unit

Wall outlet is not functioning

Batteries are weak/dead

Batteries are weak/dead

Replace current batteries with fresh ones

Replace current batteries with fresh ones

Using no or wrong iPod insert

Possible Problem

Symptom

Solution

iPod is not docked properly

Your iPod software is too old

iPod is locked up

iPod is not docked properly

Unit is operating on batteries/not
connected to AC adaptor

iPod is locked up/frozen

iPod battery has problem
Volume level is set too high
Sound source is distorted

Plug the AC adaptor into a wall outlet and plug the
connector into the supply jack on the unit

Make sure the dock insert is the proper fit to your iPod
Remove your iPod from the dock and check for

obstruction on the connectors in the dock and on your

iPod. Then reseat it in the dock.
Remove your iPod from the dock and check for

obstruction on the connectors in the dock and on your

iPod. Then reseat it in the dock.

Upgrade software on your iPod via iTunes
Please refer to your iPod manual for details.Please make

sure your iPod is working properly before docking in

the unit.

Remove your iPod from the dock and check for

obstruction on the connectors in the dock and on your

iPod. Then reseat it in the dock.

Please refer to your iPod manual for details. Please make
sure your iPod is working properly before dock into the unit.

Decrease the volume.

Unit will not charge iPod when running on batteries.
Connect unit to AC adaptor to charge iPod

If iPod original sound source is poor quality, distortion and

noise are easily noticed with high-power speakers.
Try a different audio source such as a music CD.
If you are using an iPod Shuffle or external sound source

like older generation iPod, try reducing the output volume

on the device itself. Also, try reducing bass.

Dock or connector is obstructed

Plug another device into a wall outlet (same outlet) to confirm
the outlet is working

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