Help and service information – IBM L170 User Manual

Page 28

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Help and Service Information

If you are unable to correct the problem yourself, you may seek further help
as follows:

Call the IBM

Support Center.

In the US call 1-800-

426-7378

In Canada (Toronto Only) call 416-383-3344

In Canada (all others) call 1-800-565-3344

If possible, stay by your
computer. Your Technical

Support Representative may wish
to go through the problem with
you during the call.

In other countries contact your dealer, retailer, or other IBM authorized
Servicer.

Before calling, please have available as much of the following information as
possible:

More help, late-breaking
news and details of the latest

accessories for these products
may be found on the worldwide
web at:

http://www.pc.ibm.com/us/
accessories

1.

Model and serial number from the label on your monitor.

2.

Purchase receipt.

3.

Description of problem.

4.

Computer type and model.

5.

System configuration (hardware fitted, etc.).

6.

System BIOS version number.

7.

Operating System and version number.

8.

Display driver version number.

9.

Video Adapter Type.

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