Interquartz IQ333 - Manual (Page 12)

11
4. HEADSET OPERATION
The telephone can be configured to suit many different headsets - please consult the
INSTALLATION section for details to get the best performance from your headset.
CLARIA "ALERT" FEATURE
The telephone is designed to support the "Alert" feature available on the Claria headset.
When pressing the HANDSFREE / HEADSET key on the telephone, the "Alert" indicator
on the Claria headset will illuminate, signifying that the user is on a call. This feature
can be used effectively in call center applications so that the user's colleagues will be
aware that the user has a call in progress. In addition, the MULTIFUNCTIONAL INDICATOR
will illuminate during the call.
BASIC OPERATION
To make or receive an outgoing call using the headset:
• Press the HANDSFREE / HEADSET Key. Dial tone will be heard in the headset
• If you are making an outgoing call, dial the required number on the keypad
• Lifting the handset during headset mode will revert to handset mode operation
• To revert back to headset mode operation during handset mode, press the HANDSFREE
/ HEADSET Key
• To hang up, press the HANDSFREE / HEADSET key or replace the handset.
HEADSET / HANDSET / HANDSFREE MODES
A call can be switched between Headset / Handsfree and Handset modes by pressing
the HEADSET / HANDSFREE key or by lifting the handset.
The HEADSET / HANDSFREE key has auto-detection function. When the headset is
connected, the Handsfree function is disabled to allow the HEADSET / HANDSFREE
key to work in Headset mode. Unplug the headset to revert to Handsfree mode (even
during a call).
TRAINEE/SUPERVISOR MODE
Allows for the HANDSET and a HEADSET to be used in tandem. This will enable a
supervisor to monitor a trainee's progress during a call, or 'take over' a call. The following
procedures assume that the trainee is wearing the HEADSET and a call is in progress.