Troubleshooting – IBM C170 User Manual

Page 19

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ENGLISH

17

Troubleshooting

If you have a problem setting up or using your monitor, you may be able
to solve it yourself. Before calling your retailer or IBM, try the suggested
actions that are appropriate to your problem.

Problem

No power to
monitor.

Possible

Cause

Suggested Action

Reference

Brightness
and Contrast
may be too
low.

The monitor is
in the Power
Management
Standby state.

Screen is
blank and
power
indicator is off.

Screen is blank
and power
indicator is
steady green.

Screen is blank
and power
indicator is
steady amber.

User
controls

section on

page 10.

Power
Management

section on

page 16.

Connecting
your
Monitor

section on

page 5.

Adjust brightness and contrast.

Press any key on the keyboard
or move the mouse to restore
operation.

Check the Power Management
software on your computer.

Ensure that the electrical outlet

and the monitor are both
switched on.

Check that the power cord

is firmly plugged into the
electrical outlet and the power
supply unit.

If the power cord plug has

a removable fuse, replace it.

Try another power cord.

Try another electrical outlet.

Check the power connection at

the back of the panel.

Display mode of
the computer is
outside the
range of the
monitor

Reconfigure key on the

computer to use a supported
display mode.

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