Help and service information – IBM C170 User Manual

Page 21

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ENGLISH

19

If you are unable to correct the problem yourself, you may seek further help
as follows:

Call the IBM Support Center

In the US call 1-800-426-7378
In Canada(Toronto Only) call 416-383-3344

In Canada(all other) call 1-800-565-3344

In other countries contact your dealer, retailer, or other IBM authorized
Servicer.

Before calling, please have available as much of the following information as
possible:

1. Model and serial number from the label on your monitor.

2. Purchase receipt.

3. Description of problem.

4. Computer type and model.

5. System configuration (hardware fitted, etc.).

6. System BIOS version number.

7. Operating System and version number.

8. Display driver version number.

9. Video Adapter Type.

Help and Service Information

i

More help, late-breaking
news and details of the

latest accessories for these
products may be found on the
worldwide web at:

i

If possible, stay by your
computer. Your Technical

Support Representative may
wish to go through the problem
with you during the call.

http://www.pc.ibm.com/us/
accessories

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