Troubleshooting – iHome IP97 User Manual

Page 10

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Sound is distorted

Volume level is set too high

Decrease the volume

Sound source is distorted

If the iPhone/iPod original sound source (MP3) is old or of poor quality,
distortion and noise are easily noticed with high-power speakers. Try a
different audio source such as a music CD.

If you are using an external sound source like older generation of iPod
or iPod Shuffle, try reducing the output volume on the device itself. Also
try turning bass boost OFF.

8

Troubleshooting

Solution

Symptom

Possible Problem

Unit/adaptor gets
warm after extended
play at high volume

This is normal

Turn unit off for awhile or lower volume

Lower EQ settings.

EQ settings are too high. For example, if the
treble is too high, the 3D effect may not sound
as good

Can’t wake to playlist

Playlist is misnamed or empty

Custom snooze time not set

Sync iPhone/iPod to iTunes and manually label playlist iHome. Make
sure to add songs to your playlist. For help in creating a playlist, please
see the Help tab in iTunes or visit www.apple.com

Alarm not working

AM/PM time/alarm time not set correctly

When setting clock or alarm time, take note of the PM indicator; there is
NO AM indicator

Alarm time or source selected for alarm 2 , not
alarm 1 or vice versa

7-5-2 days setting is not correct

7 days is every day alarm, 5 days is Mon-Fri, and 2 days is Sat-Sun. See
page 3 for setting alarms.

Calendar is not set correctly, which can affect
7/5/2 day alarm operation

See page 3 for setting Clock/Calendar Section.

Make sure to set the alarm time and source for the alarm icon 1 or 2
that is shown on the clock display

Brief occasional radio
noise

This is normal when the iPhone periodically
communicates with cell towers

AM/FM radio is subject to interference from the iPhone antenna. If you
find the noise disturbing, you may wish to move the iPhone away from
the iP97.

Snooze time
is too long/short

Press and hold Snooze button then turn set wheel to adjust

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