Jens of Sweden MP-X - Manual (Page 21)

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EN 4) This guarantee does not cover deterioration of the product that may be regarded as being due to
normal wear. Nor does the guarantee cover the following situations:
a) any faults that are due to exposure of the product to moisture, liquids, extreme temperatures or
variations in temperature, chemical products, excessive external force, software modification or force
majeure and which are not directly caused by material defects, design defects or faulty workman-
ship,
b) if the customer does not inform JOS within 30 days of the discovery of the fault or within the guarantee
period.
c) if the product cannot be identified, by examination of the serial number, as being identical with the
product to which the guarantee applies.
d) if the product has been used in any way that conflicts with its intended purpose or has been connected
to an accessory that JOS AB has advised that the product should not be used with.
When carrying out repairs on a defective product, JOS AB accepts no liability for information that has
been stored in the memory of the product undergoing repair.
SUPPORT
JOS AB offers 24 months free support through our website www.jensofsweden.com. There you also have
the possibility to download the latest firmware read FAQ’s and ask questions to our technical support.
Only communication through the website and your control panel at www.jensofsweden.com is included
in this free support.