Problems and solutions – Jaton Communicator V.90 User Manual

Page 40

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commands.

V0

This command causes the result codes to issued in numeric
code(which may require for some software packages.) However, if
you want the result codes to appear in English text, you will have to
change the command to V1.

Xn

This command determines Result Code Type. For some values of n,
the modem will dial without dial tone or BUSY signal detection. The
modem may not report the connect data rate.
Solution: Change the command to X4.

Problems and solutions:

Problem:

Modem would not dial

Solution: Check your phone line and cable connections. Make sure that

the line from the wall connected to the LINE jack of the
modem.

Problem: No dial tone message

Solution: Make sure no other phone extension has picked up on the

same line.

Make sure that the telephone line, coming from the wall

connected to the LINE jack and NOT to the PHONE jack on
your modem.

Check to make sure you are using a standard analog

telephone line and not a digital line.

Problem:

Modem does not dial correctly

Solution A:

Your phone system may require that you obtain an outside
line before dialing. In this case, place the numeric prefix for
the outside line (usually the number 9) before the phone
number in your dialing string.
9 555 3333 To get out of the office

NOTE: Place a comma immediately after the number 9 in the
dialing string to create a 2 second delay at that point in the
dialing. This prevents the modem from dialing the phone
number before the phone system has had time to connect to

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