Service – Jensen JiSS-250i User Manual

Page 8

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7

TROUBLESHOOTING GUIDE

Should you experience any difficulties in the use of this player please refer to the following chart or
call 1 800 777 5331 for Product Service and Support.

Symptom Possible

Problem

Solution

Using a wrong iPod adaptor

Make sure the adaptor properly fits for your iPod.

Cannot dock iPod
properly

iPod is not installed
properly.

Remove your iPod from the dock and check for any
obstruction on the connectors in the dock and on your
iPod, then reseat it in the dock.

iPod is not installed
properly.

Remove your iPod from the dock and check for any
obstruction on the connectors in the dock and on your
iPod, then reseat in the dock.

iPod does not
respond to the unit.

Your iPod software is too
old

Update software on your iPod. For details, please visit
http://www.apple.com/ipod/download

No sound when
iPod plays

AUX IN Jack is plugged

Unplug the audio connection cable.

No sound from
speaker in AUX
mode

Input source is low

Increase the volume level on the audio source device.



No sound when
played in the AUX
Mode

Power to external source
(MP3, Laptop etc) not
switched on.

Master Volume is at
minimum.

Switch on the power of the external source.



Adjust the master volume

Too much distortion

Batteries are low. change
the New Batteries

Replace all batteries by fresh ones

.


SERVICE

Please refer to the instructions on the enclosed warranty card for returning your unit for service.
When returning the unit, please remove any batteries to prevent damage to the unit in transit and/or

from possible battery leakage. Please note that we are not responsible for batteries returned with

the unit or for the cost of replacement of batteries.

Distributed by:

Spectra Merchandising International, Inc.

4230 North Normandy Avenue

Chicago IL 60634, U.S.A.

Please have model number ready, for Customer service, call 1-800-777-5331

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.
iPhone is a trademark of Apple Inc.
"Made for iPod" means that an electronic accessory has been designed to connect specifically to
iPod and has been certified by the developer to meet Apple performance standards.
"Works With iPhone" means that an electronic accessory has been designed to connect specifically
to iPhone and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this devise or its compliance with safety and regulatory
standards.

Printed in China

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