Warranty, Faq / troubleshooting – JayBird BLUETOOTH HEADPHONES JB200 User Manual

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Warranty

1 Year parts and labor, Life time warranty against sweat. JayBird will replace without charge any
headset which fails to function as a direct result of the eff ects of perspiration at any time following
the original purchase. “Lifetime” means life of the product and covers replacement only, not money
back. JayBird reserves the right to examine the headset and determine the cause of failure which
may or may not be caused by sweat. This warranty runs alongside the regular one year warranty. Full
warranty details can be found at jaybirdgear.com/warranty.

FAQ / Troubleshooting

Q: How do I get the best and most comfortable fi t when putting the headset on?

A: The JayBird headset is designed and built for performance under extreme
conditions so it is like putting on tightly fi tting performance clothing for the fi rst time.

Visit jaybirdgear.com and click on support for tutorials on best fi t

Do not share your headset with someone else on a regular basis. The headset’s over-molded arm has
some memory and will mold slightly to the ear of the person wearing it. Sharing the headset may
cause it to have a poor fi t for one or both of the users.

Q: The sound quality is poor and sounds distorted.

A: Adjust the volume control on your device to a lower setting. Find the right balance between both
volume controls on the device and headset for optimal sound performance. If using the iPod® adapter
with an iPod® all volume control is diverted to the headset.

Q: The sound cuts in and out intermittently.

A: While the range of Bluetooth® is 10 meters (33 feet), the optimal range for STEREO
MUSIC with ANY BRAND of Bluetooth® stereo headset is within 2 feet of the music
device, particularly outdoors where the signal cannot bounce off walls and ceilings. For
optimal connectivity outdoors, have your device above your elbow on your right side.

Additionally, water and sweat can interfere with Bluetooth® radio signal. Make sure that there
is no sweat in direct contact with the Bluetooth® Adapter. Make sure the adapter is not in direct
contact with skin when exercising and that it is on the outside of any clothing that maybe
holding moisture (e.g. if using the iPod® or JayBird armband, use it over the top of your clothing)

Visit jaybirdgear.com for current and upcoming range of sports armbands for iPod® and other
devices.

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