Troubleshooting guide – Jensen JiMS-120 User Manual

Page 10

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TROUBLESHOOTING GUIDE

SOLUTION

POSSIBLE PROBLEM

SYMPTOM

This unit does not

turn on.

A C - D C a d a p t o r i s n o t

plugged into a wall outlet or

the connector is not plugged

into the DC jack on the back

of the unit.

Plug the AC adaptor into a wall outlet and plug the connector

into the supply jack on the unit.

iPod does not dock properly. Remove your iPod from the dock and check for any

obstruction on the connector in the dock and on your

iPod. Then return it onto the dock.

Wall outlet is not functioning. Plug another device into the same outlet to confirm the

outlet is working.

Using no / wrong iPod

adaptor.

Make sure the dock adaptor is the proper fit for your iPod.

i P o d d o e s n o t

respond to the unit.

iPod is not docked properly.

i P o d d o e s n o t

charge up.

Remove your iPod from the dock and check for any

obstruction on the connector in the dock and on your

iPod. Then return it onto the dock.

P r o b l e m w i t h t h e i P o d

battery.

Please make sure that your iPod is working properly

before docking into the unit. Please refer to your iPod

manual for details.

Volume is set too high.

Sound is distorted.

Decrease the volume of the unit to fit your preference.

Sound source is distorted.

If you are using an external sound source like older

generation of iPod, try reducing the output volume on

the device itself. Also, try turning bass boost OFF or change

EQ setting.

3.5mm headphone cable is

not connected properly.

N o s o u n d f r o m

A U X i n p u t

source.

Check the connection and make sure the cable is inserted

firmly into those jacks.

9

Remote control is

n o t f u n c t i o n i n g

properly.

Low battery indicator

i n t h e d i s p l a y i s

flashing.

Low battery.

Replace the battery with correct type CR2025.

The unit functions or

displays abnormally.

The unit or display may be

Main battery power is getting

weak.

Replace all batteries in the main battery compartment with

4 good quality ‘AA’ (UM-3) alkaline batteries.

a f f e c t e d b y t h e h i g h

electrostatic discharge.

Press the RESET button on the back of the main unit.

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