Before you call for service – Jenn-Air JTO500 User Manual

Page 14

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Before You Call for Service

PROBLEM

A portion of the heating
elements does not appear
to be working.

The item being toasted
does not pop up from the
toaster cavity at the end of
the cycle.

The toaster is plugged in
and the bread product has
been lowered into the cav-
ity, but the heating elements
don’t appear to be working.

When toasting English
muffins and bagels, they
do not appear to be
browning.

A long beep sounds when
pressing the DEFROST or
BAGEL button.

POSSIBLE SOLUTION

• The heating elements come on at the beginning of any

cycle. Color intensity of the heating element may vary
during the cycle.This is normal.

Bagel setting – the outer elements turn off to prevent

excessive browning of the uncut sides.This is normal.

Non-bagel setting – the outer elements stay on after the

inner elements turn off to allow for even browning.
This is normal.

• This toaster is equipped with a manual lift lever.When

the toast cycle is complete, simply lift the lever up. Or,
keep the lever lowered a few extra minutes, if needed,
so your toast stays warm until serving.

• Lowering the bread product into the toaster does not

automatically start the toasting process. Simply touch
the START/STOP button to begin the cycle.

• Densely textured bread products, such as English

muffins and bagels, require a darker setting.Try turn-
ing the touch wheel shade control to a darker shade.

• Be sure to use the BAGEL button, which is specifically

designed for these bread products.

• Check to see if the cut side of the muffin or bagel is

facing toward the CENTER of the toaster.

• A beep will sound when attempting to press the

DEFROST button after the defrost period has expired
(and the toaster has automatically moved into the regu-
lar toasting mode). It is normal for the DEFROST light
to go out.

• A beep will sound if you press the BAGEL button after

the outside elements have turned off during the bagel
mode. (Note:The bagel mode is still in process.The
outer elements turn off to avoid excessive browning of
the uncut sides of the bagel.)

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