Troubleshooting – JVC GM P420UG User Manual

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Troubleshooting

Solutions to common problems related to the Monitor are described here. If none of the solutions presented here solves the
problem, unplug the Monitor and consult an authorized dealer or service center.

Symptom

Probable cause

Corrective action

Page

•Insert the power cord (plug) firmly.

•Turn on the

POWER switch.

•Select the correct input by pressing

VIDEO A, VIDEO B, COMPO./RGB B
or RGB A on the remote control (or
INPUT on the Monitor).

•Connect the devices correctly.

•Set the devices correctly.

•Set it correctly.

•Check if the signal is appropriate

(scanning frequency, etc.), and input
the appropriate signal.

•Adjust brightness on the menu.

•Adjust volume.

•Refer to “Self-diagnostic indication,”

and take an appropriate action.

•Adjust CLOCK PHASE using the

menu.

•Adjust BRIGHT (brightness) using the

menu.

•Adjust PICTURE using the menu.

•Refer to “Self-diagnostic indication,”

and take an appropriate action.

•Set SIGNAL MODE (colour system) to

“AUTO.”

•Check if the signal is appropriate

(scanning frequency, etc.), and input
the appropriate signal.

•Adjust H.SIZE, V.SIZE, H.POSITION

or V.POSITION using the menu.

•Insert batteries correctly, observing the

polarities (

ª and ·).

•Replace with new batteries.

•Remove any blocking object.

•Move toward the Monitor, then operate

the remote control.

•Set the Control Lock function to “OFF”

using the menu.

Power is not supplied.

Video image does not
appear, or audio
sound does not occur.

The picture becomes
blurred.

Colour is abnormally
dark or bright.

Colour is poor or
unstable.

The picture is cut or
shifted toward one
side.

The remote control
does not work.

The buttons on the
Monitor do not work.

Is the power cord disconnected?

•Is the

POWER switch turned on?

•Is the correct input selected?

•Are the devices connected correctly?

•Are signals being supplied from the

connected devices?

•Is “RGB/COMPO.” set correctly if

using the COMPONENT/RGB B
terminals?

•Are input signals (scanning frequency,

etc.) appropriate?

•Is brightness adjusted correctly?

•Is volume set at minimum?

•Are the diagnostic lamps turned on?

•Is the signal RGB input?

•Is brightness adjusted correctly?

•Is picture quality (colour density, etc.)

adjusted correctly?

“TEMP. OVER” lights (or flashes) at the

right bottom of the screen.

•Is the correct broadcast system (colour

system) selected?

•Are signals (scanning frequency, etc.) to

connected devices appropriate?

•Is the size or position of the screen

adjusted properly?

•Are the batteries correctly set?

•Are the batteries exhausted?

•Is there any object blocking the path

between the remote control and remote
sensor?

•Is the Monitor too far away from you?

•Is the Control Lock function in use?

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