Troubleshooting – JVC HR-XVC39SU User Manual

Page 32

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32

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom

Cause

Correction

No power.

The power cord is disconnected.

•

Plug the power cord into the wall
outlet securely.

•

Abnormal or no picture

The TV is not set to receive
DVD+VCR signal output.

•

Insert a disc or tape. (Check that the
disc or tape indicator in the display
window is lit.)

•

The video cable is not connected
securely.

•

Select the appropriate video input
mode on the TV so the picture from
the DVD+VCR player appears on the
TV screen.

•

The HDMI mode is on.

•

Set HDMI on the front panel to OFF.

•

Unit output setting and TV resolution
capabilities mismatch.

•

Check TV capability.
Check mode of connections
(e.g. S-Video, Components etc.).
Check unit Resolution setting
according to TV capability and mode
of connection.

•
•

•

Wrong cable connection.

•

Check the connection.

•

Distorted or no sound.

The equipment connected with the
audio cable is not set to receive
DVD+VCR signal output.

•

Select the correct input mode of the
audio receiver so you can listen to
the sound from the DVD+VCR.

•

The audio cables are not connected
securely.

•

Connect the audio cable into the
jacks securely.

•

The power of the equipment con-
nected with the audio cable is turned
off.

•

Turn on the equipment connected
with the audio cable.

•

The AUDIO options are set to the
wrong position.

•

Set the AUDIO options to the correct
position.

•

In HDMI mode, audio selection is not
set to PCM.

•

Change AUDIO setup to PCM mode.

•

The playback picture is
poor.

The disc is dirty.

•

Clean the disc.

•

The TV channels are not tuned in
properly.

•

Check tuning, carry out tuning again.

•

Tape heads are dirty.

•

Clean video heads.

•

Tape is a rental or was recorded on
another VCR.

•

Use CH (-/+) for manual tracking
adjustment while tape is playing.

•

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