Troubleshooting – SMC Networks SMCWBR14T-G User Manual

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Installation Troubleshooting

• Check that the Power Adapter is switched on and is connected

to the Router. The green PWR LED on the Router should be on.
Use only the power adapter that was supplied with your Router.

• Check that the DSL or Cable modem, the Router and your PC are

all connected and displaying the correct LEDs.

• The DSL or Cable modem should connect to the WAN port of the

Router using an Ethernet cable. The WAN LED of the Router should
be on.

• The wired PC should connect to a LAN port of the Router using an

Ethernet cable. The corresponding LAN LED of the Router should be
on.

• Power up your equipment in the following order: First the DSL

or Cable modem, then the Router and then your PC. Leave about
1 minute between turning on each device.

• The PC should be setup to obtain an IP address automatically

from the Router's DHCP server. See the user manual on the CD
for details of how to setup your PC to obtain an IP address.

• Check that web proxy is disabled on your PC. Go to the Control

Panel and select Internet Options. Select the Connections tab
and click the LAN Settings button. Check that the Use Proxy
Server option is not ticked.

• Check you can access the Router's web interface. Open a browser

and enter http://192.168.2.1 to access the default IP address
of the Router.

WAN Connection Troubleshooting

• Check that you have selected the correct WAN connection option

and the ISP details are correct. If you do not have these details,
they can be obtained from your ISP.

• If you have any PPPoE client applications already installed on

your PC which were required when your PC was directly
connected to the DSL modem, they must be disabled.

Troubleshooting

2. SMC recommends that you enable wireless encryption to improve

the security of your wireless network. Note that if you change
the wireless settings (e.g. SSID or WEP) of your Router from a
wireless PC, then you may lose contact with your Router.
To re-establish the wireless connection, change the wireless
settings of your PC to be the same as the Router.

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