Sony Z800i User Manual
Page 82
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82
Troubleshooting
The phone turns itself off
Possible cause: The battery connection is bad.
Solution: Make sure the battery is inserted
correctly.
I cannot use SMS/text messaging
on my phone
Possible cause: Settings are missing or incorrect.
Solution: Contact your network operator to find out
the correct SMS service centre setting.
I cannot use MMS/picture messaging
on my phone
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
Possible cause: Settings are missing or incorrect.
Solution: Go t,
choose your phone model, then choose “Phone
setup – MMS” and follow the instructions.
I cannot use the Internet/WAP
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
Possible cause: Internet settings are missing or
incorrect.
Solution: Go to choose your phone model, then choose “Phone setup
– WAP” and follow the instructions.
The phone cannot be detected by
other users via Bluetooth
Possible cause: You have not turned Bluetooth on.
Solution: Make sure that Bluetooth is turned on and
that your phone is visible to other users.
hide or show your phone when using Bluetooth.
I have problems synchronizing or
transferring data between my phone
and my computer, when using the
USB cable that came with the phone
Possible cause: The cable has not been properly
detected and installed on your computer. The software
that came with your phone has not been properly
installed on the computer.
Solution: Go tchoose your phone model, then choose “Product
information” - “Getting started”. The guide
“Synchronizing the phone with a computer” contains
installation instructions and a troubleshooting guide,
that may assist you in solving the problem.