Fixing problems, Telephone maintenance, Troubleshooting – Siemens HIPATH 3000 User Manual

Page 58: Telephone maintenance troubleshooting

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Fixing Problems

58

Fixing Problems

Telephone Maintenance

Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.

If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).

Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.

Troubleshooting

Pressed key does not respond:

Check whether the key is stuck.

Telephone does not ring:

Check whether the "do not disturb" function was activated on your tele-
phone. On lifting the handset, you will hear a special dial tone. If so, deac-
tivate it

Æ Page 33.

You cannot dial an external number:

Check whether you telephone is locked. On lifting the handset, you will
hear a special dial tone. If so, unlock the telephone

Æ Page 35.

To correct any other problem:

First contact the service personnel. If the service personnel is unable to
correct the problem, contact Customer Service.

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