Samsung DG68-00295A User Manual

Page 59

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06

TROUBLESHOOTING

Troubleshooting _

59

PROBLEM

POSSIBLE CAUSE

SOLUTION

Oven not clean after
a self-cleaning cycle

The oven controls were not set
correctly.

See the section on self-cleaning on page

•

46.

The oven was heavily soiled.

Wipe up heavy spillovers before starting

•

the self-cleaning cycle. Heavily soiled
ovens may need to self-clean again or for
a longer period of time.

Steam from the vent When using the convection

feature, it is normal to see steam
coming out of the oven vent.

This is normal.

•

As the number of racks or amount
of food being cooked increases,
the amount of visible steam will
increase.

Burning or oily odor
emitting from the
vent

This is normal in a new oven and
will disappear in time.

To speed the process, set a self-cleaning

•

cycle for a minimum of 3 hours.

See the section on self-cleaning on page

•

46.

Strong odor

An odor from the insulation around
the inside of the oven is normal
for the first few times the oven is
used.

This is temporary.

•

Fan noise

A convection fan may automatically
turn on and off.

This is normal.

•

Oven racks are
difficult to slide.

The shiny, silver-colored racks
were cleaned in a self-cleaning
cycle.

Apply a small amount of vegetable oil to

•

a paper towel and wipe the edges of the
oven racks with the paper towel.

Display goes blank. A fuse in your home may be blown

or the circuit breaker tripped.

Replace the fuse or reset the circuit

•

breaker.

Display flashes.

There was a power failure.

Reset the clock.

•

Drawer does not
slide smoothly or
drags.

The drawer is out of alignment.

Fully extend the drawer and push it all the

•

way in. See the page 54.

The drawer is over-loaded or the
load is unbalanced.

Reduce weight. Redistribute drawer

•

contents.

Warming drawer will
not work.

A fuse in your home may be blown
or the circuit breaker tripped.

Replace the fuse or reset the circuit

•

breaker.

The controls are not set correctly.

See the chapter on using the warming

•

drawer on page 24.

Excessive
condensation in the
drawer

There is liquid present in the
drawer.

Remove the liquid.

•

Uncovered foods.

Cover food with a lid or aluminum foil.

•

The temperature is set too high.

Adjust the temperature to a lower setting.

•

Food dries out in
the warming drawer.

Moisture is escaping.

Cover food with a lid or aluminum foil.

•

The drawer is not fully closed.

Push the drawer in until the latch engages.

•

FE-R500_XAC DG68-00295A.indb 59

2010-02-18 �� 11:33:34

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