Technical support – Siemens 2614 User Manual
Page 37
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A-2
Table A-1. Troubleshooting Chart
Technical Support
Before contacting Technical Support, please refer to the previous Troubleshooting table. If you are still
unable to resolve the problem, be prepared to provide the following information:
•
Model number (SpeedStream 2614)
•
Software version
•
Date of purchase or installation
•
Description of the problem
Technical Support for North America is available 24 hours a day, 7 days a week, by phone, email or online:
•
Phone: 877-823-6722
•
Email: [email protected]
•
Online: http://www.speedstream.com
•
FTP:
ftp.speedstream.com
Printer Server
The printer cannot
print or prints garbage
•
Make sure the parallel cable between the SpeedStream 2614 and printer is connected
and is in good condition
Symptom
Action
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