SMC Networks SMC7904WBRA User Manual

Page 123

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T

ROUBLESHOOTING

A-2

LED Indicators

Link LED is Off

Verify that the Barricade and attached device are

powered on.

Be sure the cable is plugged into both the Barricade

and the corresponding device.

Verify that the proper cable type is used and that its

length does not exceed the specified limits.

Be sure that the network interface on the attached

device is configured for the proper communication

speed and duplex mode.

Check the adapter on the attached device and cable

connections for possible defects. Replace any

defective adapter or cable if necessary.

Network Connection Problems

Cannot ping the

Barricade from

the attached

LAN

Verify that the IP addresses are properly configured.

For most applications, you should use the Barricade’s

DHCP function to dynamically assign IP addresses to

hosts on the attached LAN. However, if you manually

configure IP addresses on the LAN, verify that the

same network address (network component of the IP

address) and subnet mask are used for both the

Barricade and any attached LAN devices. See “Ping

Utility” on page 4-70 for details.

Be sure the device you want to ping (or from which

you are pinging) has been configured for TCP/IP.

Troubleshooting Chart

Symptom

Action

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