Solving common problems – Samsung WC12ZR User Manual

Page 14

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Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you
the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not

◆

Check that the circuit breaker used for the air conditioner has not been

operate at all

triggered.

◆

Check that the power cable is plugged into a wall socket and the socket
is switched on, if necessary.

◆

Check that the operating mode indicator (COOL or FAN) on the
unit is lit up; if necessary press

(On/Off) on the remote control or unit.

The air conditioner does not

◆

Check that there are no obstacles between you and the unit.

operate with the remote control

◆

Replace the remote control batteries if necessary.

◆

Check that you are close enough to the unit (seven metres/yards or less).

No beep is heard when you press

◆

Check that you are pointing the remote control at the remote control

(On/Off) on the remote control

sensor on the unit.

◆

Replace the remote control batteries if necessary.

The air conditioner does not

◆

Check that the correct operating mode has been selected COOL.

cool

◆

The room temperature may be too low.

◆

Dust may be blocking the air filter; refer to page 13 for cleaning
instructions.

◆

Check that there is no obstacle blocking the air flow into or out of the unit.

The air flow direction does not

◆

Check that the air conditioner has been switched on; if necessary, press

change when you press the

(On/Off) on the remote control or unit.

button

The timer is not correctly triggered

◆

Check that the timer has been programmed correctly; refer to page 11.

Odours are permeated in the

◆

Air the room.

room during air conditioning

E-

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