Sony 4-108-535-13(1) User Manual
Page 55
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The server cannot be found, a 
list cannot be retrieved, and 
playback fails.
• Once server settings are changed, turn the TV off and on by pressing 1
on the TV.
• Execute “Server Diagnostics” (page 34).
When using a PC as the server
• Check if the PC is turned on. Do not turn off the PC while accessing.
• If security software is installed on the PC, be sure to allow connections 
from external devices. For details, see the manual supplied with your 
security software.
• The load on the PC may be too high or the server application may
become unstable. Try the following:
– Stop the server application and restart it.
– Restart the PC.
– Reduce the number of applications running on the PC.
– Reduce the amount of content.
Changes on the server are not 
being applied or displayed 
content differs from content 
on the server.
• Sometimes changes are not applied to displays on the TV even though
content has been added and/or deleted on the server. If this happens, go 
back up one level and try opening the folder or server again.
Photo and/or music files do 
not appear or icons are not 
displayed.
Preliminary Check
• Check that the connected device supports DLNA.
• Operations are not guaranteed for all servers. Also, operations differ 
depending on the features of the server and the content in question.
• Turn the connected device on.
Check Connections
• Check that the LAN cable and/or mains lead of the server has not
become disconnected.
Check Settings
• Check that the connected device is registered under “Server Display
Settings” (page 33).
• Check that the server is correctly configured.
• Check that the selected device is connected to the network and can be 
accessed.
• If the “IP Address Settings” in “Network” under “Network Settings” is
set to “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take 
some time to recognise devices if there is no DHCP server. Execute 
“Server Diagnostics” (page 34).
The TV cannot be found from 
renderer-compatible device 
(the controller).
Check Connections
• Check that the LAN cable and/or mains lead of the server has not
become disconnected.
Check Settings
• Check if the “Renderer Function” is activated (page 48).
• Check that the connected device is registered under “Renderer Access 
Control” (page 48).
General
The TV turns off 
automatically (the TV enters 
standby mode).
• Check if the “Sleep Timer” is activated, or confirm the “Duration”
setting of “On Timer” (page 36).
• If no signal is received and no operation is performed in the TV mode for
10 minutes, the TV automatically switches to standby mode.
The TV turns on 
automatically.
• Check if the “On Timer” is activated (page 36).
Some input sources cannot be 
selected.
• Select “AV Preset” and cancel the “Skip” setting for the input source
The remote does not function. • Replace the batteries.
Condition
Explanation/Solution
(Continued)