Troubleshooting – Samsung HMX-T10WN User Manual

Page 118

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troubleshooting

Recording

Symptom

Explanation/Solution

Pressing the Recording start/stop

button does not start recording.

Press the MODE button to set the record mode. page 24

There is not enough free space to record on the storage media.

Check if memory card is not inserted or write-protect tab is set to lock.



The actual recording time is less than the

estimated recording time.

The estimated recording time may vary depending on content and

features used.

When you record an object that moves quickly, the actual recording

time may be shortened.

The recording stops automatically.

There is no more free space for recording on the storage media.

Back up important files on your PC and format the storage media or

delete unnecessary files.

If you make recordings or delete files frequently, the performance of the

storage media deteriorates. If this occurs, format the storage media again.

If you use a memory card with a low write speed, the camcorder

automatically stops recording videos and displays a message on the

LCD screen.

When recording a subject illuminated by

bright light, a vertical line appears.

This is not a malfunction.

When the screen is exposed to direct

sunlight during recording, the screen

becomes red or black for an instant.

This is not a malfunction.

During recording, the date/time does not

display.

“Date/Time Display” is set to “Off.” Set the “Date/Time Display”

to On. page 77

You cannot record a photo image.

Set your camcorder to the record mode. page 24

Release the lock on the write-protection tab of the memory card if any.

The storage media is full. Use a new memory card or format the

storage media. page 74 Or remove unnecessary images. page 69



You don’t hear the shutter sound when

you record a photo image.

Set “Shutter Sound” to “On.”

During dual recording (video and photo), the Shutter Sound is off.

When the Mini HDMI cable or Audio/Video cable is connected to the

camcorder, the Shutter Sound is not available.



You don’t hear the beep sound.

Set “Beep Sound” to “On.”

Beep sound is temporally off while recording videos.

When the Mini HDMI cable or Audio/Video cable is connected to the

camcorder, the Beep Sound is not available.



There is a time difference between the

point where you press the Recording

start/stop button and the point where

the recorded video starts/stops.

On your camcorder, there may be a slight time delay between the point

where you press the Recording start/stop button and the actual point

where the recorded video starts/stops. This is not an error.

Horizontal stripes appear on the images.

This occurs when recording images under a fluorescent lamp,

sodium lamp, or mercury lamp. This is not a malfunction.

108

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