Sony PLAYSTATION PSP-3002 - Manual (Page 17)

17 Before requesting service
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Images do not display.
, Depending on the image data size, certain images are not
viewable.
, If images are edited using a PC, they may not be viewable.
The system does not recognise an image file.
, Check that the data is saved in the correct folder on the Memory
Stick Duo™. For details, refer to the User's Guide ( page 5).
, If the file or folder name on the Memory Stick Duo™ is changed,
or if the file or folder is moved to another location using a PC, the
system may not recognise it.
, Images that are not compatible with the PSP ® system will not be
recognised.
A connection to the network cannot be established.
, Check that the WLAN switch on the top of the system is turned on.
, If "WLAN Power Save" under
(Power Save Settings) is set to
"On", you may not be able to transmit data correctly.
, There may be too much distance between the system and the
access point or, when in ad hoc mode, between the system and the
other player's system.
, Check that the network settings are correct. Refer to the
instructions supplied with the network equipment and by your
Internet service provider to make the correct network settings.
, Depending on the access point setting, you may need to enter the
system's MAC address. You can check the MAC address under
(System Settings) "System Information".
, When communicating with another system in ad hoc mode, both
systems must be set to the same channel. You can check the
currently set channel under
(Network Settings) "Ad Hoc
Mode".
, If a device that causes radio interference such as a microwave oven
is nearby, system communications may not work properly.
The Web page won't display properly.
, Some Web pages may not display properly.
The system or AC Adaptor is warm.
, During use, the system or AC Adaptor may become warm. This is
not a malfunction.
, When the communication function is being used, the system may
become warmer than during normal use. This is not a malfunction.
The system is turned on, but does not operate.
, Check that the system is not in hold mode. If it is, slide the
POWER/HOLD switch up to clear hold mode.
The system does not function properly.
, Static electricity and other similar occurrences may affect the
system's operation. After unplugging the AC Adaptor or the AC
Power Cord from the electrical outlet and disconnecting any other
cables, remove the Battery Pack and AC adaptor, wait for about 30
seconds and then restart the system.
, Slide the POWER/HOLD switch up and hold it for at least three
seconds until the power indicator turns off. The system will be
completely turned off. Then turn on the system again.
Photo
Network
Other issues