Sony KP- 57WV600 - Manual (Page 91)

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Contacting Sony
If, after reading these operating instructions, you have additional
questions related to the use of your Sony television, please call our
Customer Information Services Center at 1-800-222-SONY (7669) (US
residents only) or (416) 499-SONY (7669) (Canadian residents only).
Troubleshooting
If you are having problems with your TV, you can reset all the TV’s
settings to their original factory default settings, as follows.
1 Turn on the TV.
2 Hold down the RESET button on the remote control.
3 Press the POWER button on the front panel of the TV.
4 Release the RESET button on the remote control.
Twin View
✍
Notice: The following procedure resets all custom settings, channel lists,
etc., to the factory default settings.
Problem Possible Remedies
I cannot get Twin View to
work ❏ If you are using a cable box to unscramble all channels (as shown on
page 24), you cannot use the Twin View feature. This is because the cable
box can unscramble only one channel at a time. But if you need the cable
box to unscramble only some (usually premium) channels, you can use
Twin View for unscrambled channels if you connect both a cable and cable
box, as shown on page 22.
❏ You can use Twin View to view a signal from a different source that is
connected to the TV's A/V jacks (such as a VCR or DVD player) in the
second window by pressing the
TV/VIDEO button while in Twin View.
❏ Sources connected to the AUX, VIDEO 5, VIDEO 6, and VIDEO 7 inputs
display in the left Twin View window, but not the right.
There is no Twin View
window, or it is just static ❏ Be sure the Twin View window is set to a video input or channel that has a
signal airing.
❏ You might be tuned to a video input with nothing connected to it. Try
cycling through the video inputs by pressing the
TV/VIDEO button.
❏ If you connected equipment to the TV’s AUX jack, it will display in the left
Twin View window, but not the right.
Twin View cannot display
anything but TV channels ❏ Try cycling through the video inputs by pressing the TV/VIDEO button.
Check that the Video Label option is not set to Skip . (See the Setup Menu on
page 84.)
Twin View displays the same
program in both windows ❏ Both Twin View windows might be set to the same channel. Try changing
channels in either window.
DA4X.book Page 90 Tuesday, April 23, 2002 2:48 PM