SMC Networks SMC1255TX - Manual (Page 48)

T
ROUBLESHOOTING
38
Solutions for Common Problems
Problems are often caused by cabling errors, conflicts with other
devices installed in the same computer, or software that has
been configured incorrectly. If you encounter a problem with the
network card, use the following checklists to identify and correct
the problem.
Network Card Installation Problems
If your computer cannot find the Barricade PCI card, or the
network driver does not install correctly, check the following
items before contacting SMC Technical Support.
•
Make sure the card is securely seated in the PCI slot. Check
for any hardware problems, such as physical damage to the
card’s edge connector.
•
Try the card in another PCI bus master slot. If this fails, test
with another Barricade PCI card that is known to operate
correctly.
•
Check for resource conflicts in the PCI configuration. See
section “PCI Compatibility” in this chapter.
•
Make sure your computer is using the latest BIOS available.
•
If there are other network cards in the computer, they may be
causing conflict. Remove all other cards from the computer
and test the Barricade PCI card separately.
•
Check for a defective computer or PCI bus by trying the
network card in another computer that is known to operate
correctly.