G | technical support 41 – Socket Mobile 3E User Manual

Page 42

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2. Live Technical Support

IMPORTANT! To obtain personal assistance from a Socket technical
support engineer, you must first register your product online at

www.socketcom.com/prodreg

.

After you register your product and log in, click on the Technical
Support
tab, then click New Trouble Ticket to submit an online request
for technical support.

Afterwards, you can log in anytime to monitor the status of your request.
If we are unable to resolve your support inquiry online, we can arrange
for a technical support representative to call you at a specific time.


Please refrain from disassembling the scanner. Disassembly of this
device will void the product warranty.

42 | APPENDIX G: TECHNICAL SUPPORT

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