Appendix b: troubleshooting – Sakar 92045 User Manual

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PC interface

USB 1.1

Operating Systems

Windows 2000 or XP

Appendix B: Troubleshooting


Q: I have taken photos, but my computer says "No photos in camera." What do I do?

First, ensure that you have taken photos with your camera. Press the shutter button a few times to take

some sample photos and try again. If you still get a no photos error, this indicates that the software was

not installed correctly or you may not meet the minimum system requirements.

• System

Requirements:

At least a Pentium II 300 MHz, AMD Athlon 300 MHz, or a Celeron 400 MHz or higher, at least 128 MB

of RAM. Please note that the older AMD K6 processors will not work. More information about

determining your computer's specifications can be found in the General Computer Information section. If

you have determined that you have pictures in your camera and you meet the system requirements,

follow the steps below to reinstall the software.

• Software

Re-installation:

1. First install the software. Click on Start, Settings, Control Panel and Add/Remove

programs. You will need to remove PhoTags Express. After removing it, restart your

computer. If your camera is connected, disconnect it.

2. Now reinstall the software. Insert the CD that came with your camera. It should

automatically run the installation.

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