Appendix a troubleshooting, Diagnosing switch indicators, Ppendix – SMC Networks 100 User Manual

Page 57: Roubleshooting

Advertising
background image

A-1

A

PPENDIX

A

T

ROUBLESHOOTING

Diagnosing Switch Indicators

Troubleshooting Chart

Symptom

Action

Power LED is Off

•

Internal or redundant power supply has failed or
is disconnected.

•

Check connections between the switch, the
power cord, the wall outlet, and the RPU if you
are using one.

•

If the switch is installed in a rack, check the
connections to the punch-down block and patch
panel.

•

Contact SMC Technical Support.

Power LED is Flashing

•

The switch is either downloading firmware or
running the Power-On Self-Diagnostics Test
(POST). If this LED does not stop flashing, then
POST has failed, and you should contact SMC
Technical Support.

Link LED is Off

•

Verify that the switch and attached device are
powered on.

•

Be sure the cable is plugged into both the switch
and corresponding device.

•

Verify that the proper cable type is used and its
length does not exceed specified limits.

•

Check the adapter on the attached device and
cable connections for possible defects. Replace
the defective adapter or cable if necessary.

Advertising