Helpful hints (problems/solutions) – Sanyo DS31820 User Manual
Page 19
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HELPFUL HINTS (Problems/Solutions)
Before calling for assistance, please check the condition that most closely resembles your problem in the
following chart, then try the solutions for that condition. Visit our Web site at
www.sanyoctv.com
or call toll free 1-800-877-5032.
Problem:
Check these Conditions:
Try these Solutions:
●
Press POWER key.
●
The sleep timer may have been set.
●
Unplug TV momentarily.
●
Adjust antenna.
●
Try a different channel.
●
Press RESET key.
●
Turn off Mixer, Drill, Blender, etc.
●
Press RESET key twice.
●
Switch OFF Captions (see page 13).
●
Try a different channel.
●
Adjust antenna.
●
Press RESET key twice.
●
Press INPUT key.
●
Switch on external equipment.
●
Set DVD component output to interlaced.
●
Try a different channel.
●
Adjust Volume.
●
Press RESET key twice.
●
Select Stereo from Audio on-screen
menu.
●
Select SAP from Audio on-screen menu.
●
Select Cable from Antenna on-screen
menu; then start CH. (channel) Search
using the menu.
●
Select VHF/UHF from Antenna on-screen
menu; then start CH. (channel) Search
using the menu.
●
Select CH. Scan Memory and manually add
channels or start CH. (channel) search.
●
Press RESET key to clear setting.
●
Set V-Guide to OFF or press RESET key.
●
Select Caption1 or Caption2 (see page 13).
●
Reselect menu language choice using the
on-screen menu or press RESET key.
●
Replace batteries.
●
Aim remote control at front of TV.
●
Re-enter brand code (see pages 9 ~ 11).
TV turns off
automatically.
No picture, poor
picture, or wavy lines
in picture.
Black box on screen.
Poor color or
no color.
Blue Screen with
Video1, Video2, or
Component2 displayed.
No sound, poor sound.
No sound on some
channels.
No TV stereo sound.
No TV SAP sound
No Cable channels
above number 13.
No UHF channels,
VHF OK.
Cannot select or scan
some channels.
No Captioning.
Menu System words
seem misspelled
Remote Control
will not work TV.
Remote Control will
not operate VCR, Cable
Box, DVD, and Satellite
Receiver.
Cabinet makes
popping sound.
●
Check signal (Cable/Ant.) connection.
●
Power surge protection feature.
●
Check antenna connections.
●
May be station trouble.
●
Brightness or Contrast misadjusted.
●
Possible interference from household
appliance.
●
Caption Text Mode without display
information.
●
Check if program is in color.
●
Check antenna connections.
●
Color or Tint misadjusted.
●
May be station trouble.
●
Check Audio / Video connections.
●
Check external equipment connections.
●
Check DVD setting.
●
May be station trouble.
●
May be MUTE function.
●
Check Audio / Video connections.
●
Check if station is broadcasting a true MTS
stereo signal.
●
Check if station is broadcasting a SAP signal.
●
Cable Channel Indicator C should appear
next to channel number.
●
Cable Channel Indicator C should not
appear next to channel number.
●
Channel may be removed from memory.
●
Check antenna connections.
●
V-Guide is set to block
programming (see pages 17 ~ 18).
●
Check if station is broadcasting a Closed-
Caption signal. Select another channel.
●
May be a different language is selected.
●
Check batteries, then see if TV is plugged in.
●
Press TV key.
●
Press VCR, CABLE, DVD, SAT, or AUX key.
●
Check external equipment.
●
This is a normal condition during warm-up
and cool down of the plastic cabinet parts.
DS31820_3763-- 8/17/05 12:59 PM Page 19