Self-diagnosis function, When letters/numbers appear in the display) – Sony DAVX10 User Manual

Page 89

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filename[G:\FM\Sony\0605\DAVX10_US\Source\3210565131\3210565131DAVX10\gb13add.fm]

model name [DAV-X10]

[3-210-565-13(1)]

89

US

A disc cannot be ejected and “LOCKED”
appears in the front panel display.

• Contact your Sony dealer or local authorized Sony

service facility.

[Data error] appears on the TV screen when
playing a DATA CD or DATA DVD.

• The MP3 audio track/JPEG image file you want to

play is broken.

• Data is not MPEG1 Audio Layer 3 data.

• JPEG image file format does not conform to DCF.

• A JPEG image file has the extension “.JPG” or

“.JPEG,” but is not in JPEG format.

The system does not work normally.

• Disconnect the AC power cord (mains lead) from

the wall outlet (mains), then reconnect after
several minutes.

“DEMO PLAY” appears in the front panel
display.

• Contact your Sony dealer or local authorized Sony

service facility.

The HDMI CONTROL function does not work.

• When "HDMI" does not light up in the front panel

display, check the HDMI connection (page 20).

• Set the [HDMI CONTROL] setting in [CUSTOM

SETUP] to [ON] (page 36, 82).

• Make sure that the connected component is

compatible with the HDMI CONTROL function.

• Check that the AC power cord (mains lead) of the

connected component is connected securely.

• Check the connected component's setting for the

HDMI CONTROL function. See the operating
instructions of the component.

• If you change the HDMI connection, connect and

disconnect the AC power cord (mains lead), or
have a power failure, set the [HDMI CONTROL]
setting in [CUSTOM SETUP] to [OFF], then set
the [HDMI CONTROL] setting in [CUSTOM
SETUP] to [ON] (page 36, 82).

• For details on the HDMI CONTROL function, see

“Preparing for the HDMI CONTROL function”
(page 36)
.

No sound is output from the system and TV
while using the System Audio Control
function.

• Set the [AUDIO (HDMI)] setting in [CUSTOM

SETUP] to [AUTO] or [PCM] (page 82).

• Make sure that the connected TV is compatible

with the System Audio Control function.

• For details on the System Audio Control function,

see “Enjoying the TV sound from the speakers in
this system” (page 39).

When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
the TV screen and the front panel display. In this
case, check the following table.

When displaying the version
number on the screen

When you turn on the system, the version
number [VER.X.XX] (X is a number) may
appear on the TV screen. Although this is not a
malfunction and for Sony service use only,
normal system operation will not be possible.
Turn off the system, and then turn on the system
again to operate.

Self-diagnosis Function

(When letters/numbers appear in the
display)

First 3
characters of
the service
number

Cause and/or corrective action

C 13

The disc is dirty.

,Clean the disc with a soft cloth

(page 85).

C 31

The disc is not inserted correctly.

,Restart the system, then re-insert

the disc correctly.

E XX

(xx is a number)

To prevent a malfunction, the
system has performed the self-
diagnosis function.

,Contact your nearest Sony

dealer or local authorized Sony
service facility and give the 5-
character service number.

Example: E 61 10

C:13:50

VER.X.XX

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