Samsung GALAXY TAB GT-P1000 User Manual

Page 71

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Troubleshooting

71

Error messages appear when opening music files

Some music files may not play on your Samsung mobile device for a variety

of reasons. If you receive error messages when opening music files on your

device, try the following:

Free some memory by transferring files to a PC or deleting files from your

•

device.
Ensure that the music file is not Digital Rights Management (DRM)-

•

protected. If the file is DRM-protected, ensure that you have the

appropriate license or key to play the file.
Ensure that your device supports the file type.

•

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

•

Ensure that the Bluetooth wireless feature is activated on the device you

•

wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are within the

•

maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service

Centre.

A connection is not established when you connect the

device to a PC

Ensure that the PC data cable you are using is compatible with your

•

device.
Ensure that you have the proper drivers installed and updated on your

•

PC.

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