Samsung GALAXY TAB GT-P1000 User Manual

Page 71

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Troubleshooting

71

Error messages appear when opening music files

Some music files may not play on your Samsung mobile device for a variety

of reasons. If you receive error messages when opening music files on your

device, try the following:

Free some memory by transferring files to a PC or deleting files from your

device.
Ensure that the music file is not Digital Rights Management (DRM)-

protected. If the file is DRM-protected, ensure that you have the

appropriate license or key to play the file.
Ensure that your device supports the file type.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you

wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are within the

maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service

Centre.

A connection is not established when you connect the

device to a PC

Ensure that the PC data cable you are using is compatible with your

device.
Ensure that you have the proper drivers installed and updated on your

PC.

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