Kodak PLAYTOUCH ZI10 - Manual (Page 26)

18 www.kodak.com/go/support
5
Getting help
Problem Solution
Camera will not
turn on. ■ Ensure that the battery is correctly inserted and charged.
■ Ensure the camera is clean and dry. (If it’s wet inside, let it dry for 24
hours.)
LCD is not clear. ■ Choose an LCD Glare Shield ( see page 12 ).
Can’t transfer
video/pictures to
the computer. ■ Do not use the USB cable. Use the USB arm ( see page 9 ).
LCD is B&W. ■ Choose a different effect ( see page 6 ) or LCD Glare Shield ( see
page 12 ).
Videos are choppy
or jumpy when
played on a
computer. ■ Use ARCSOFT MEDIAIMPRESSION for KODAK Software for video
playback (
see page 9 ).
■ Ensure that the computer system requirements are met. Go to
www.arcsoft.com/support .
Long videos are
split into separate
videos. ■ When taking long videos, the camera begins a new video (at
approximately 3.8 GB) and continues recording. If desired, use video
editing software on your computer to join videos.
Videos are blurry. ■ Ensure that the lens is clean.
■ Ensure that the Focus switch is set to Normal (or to Close-up, if
taking close-up videos/pictures).
■ Turn on Digital Image Stabilization ( see page 11 ).
■ When using a tripod, turn off Digital Image Stabilization.
Videos do not play
on a TV. ■ Ensure that an HDMI or AV Cable is properly connected directly to the
TV input (
see page 14 ).
■ Ensure that the TV menu settings are correct for an HDMI or AV
connection.
■ Ensure that the Video Out is set correctly ( see page 11 ).